FAQ

Frequently Asked Questions (FAQ)

What is Culture Apparel? Culture Apparel is an apparel brand specializing in high-quality, comfortable oversized T-shirts. We focus on exclusive designs that help you "Unveil Your Unique Style".
What materials are your T-shirts made from? Our signature oversized T-shirts are made from premium French Terry Cotton for distinctive comfort and appeal.
Where can I view all your product lines? You can explore our diverse collections, including the Culture Essential range, Cars Culture Collection, Anime Culture Collection, and the Padel Culture Collection.

What payment methods do you accept? (Suggestion: You would need to fill this in with your actual payment gateways, e.g., We accept all major credit cards, as well as EFT payments and secure options like PayFast/PayPal.)
Can I modify or cancel my order after it has been placed? Once an order is confirmed, we begin processing it quickly. Please contact our support team immediately at [Your Support Email] if you need to make changes, and we will do our best to assist you before it ships.

What are your shipping options and delivery times? (Suggestion: Provide your standard domestic and international shipping options and estimated delivery windows, e.g., Standard shipping takes 3-5 business days. Express options are available at checkout.)
How can I track my order? Once your order has been dispatched, you will receive a shipping confirmation email that includes a tracking number and a link to the courier's website.

What is your return policy? We accept returns on unworn, unwashed items in their original condition and packaging within 30 days of purchase. Please note that return shipping costs are the customer's responsibility.
Can I exchange a T-shirt for a different size or design? Yes, we offer exchanges, subject to stock availability. Please contact us at [Your Support Email] to initiate the exchange process.

How do your oversized T-shirts fit? Our T-shirts are designed for a relaxed, oversized fit. We recommend referring to the size chart on each product page for specific measurements to ensure the perfect fit.
How should I wash and care for my Culture Apparel T-shirt? To maintain the quality and comfort of the French Terry Cotton, we recommend washing your shirt inside out in cold water on a gentle cycle and hanging it to dry. Avoid bleaching or high heat drying.

Email : contact@cultureest2025.co.za

Phone Number :+276630445644

Address : Parktown, Johannesburg, Gauteng , South Africa